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Knowledge base
Viewer and Fan Support
Video Player & App Viewing
6
Enabling Captions on a Broadcast
Watch Team1Sports on OTT
Geolocation Blocked
Casting to your TV via Google Chromecast
Why do I have a charge from BlueFrame Tech on my credit card?
View all 6
Pay-Per-View
6
Pay-Per-View Video Help
Accessing Pay-Per-View Content On TV (OTT) & Mobile Apps
Purchasing Video Downloads
Downloading Videos Locally
Managing your BlueFrame Account
View all 6
Production Truck & Remote Truck
The Basics: Logging In, Starting, Stopping
11
Logging In and Switching Streaming Services
Streaming to Youtube
Go Live with Production Truck
Verifying the Status of your Network and Broadcast
Creating Broadcasts in Production Truck for vCloud
View all 11
Preferences and Advanced Settings
13
Overview of the Preference Window
Advanced Audio Mixer
Export your Local Broadcast to MP4
Network Device Menu
Sportzcast ScoreBot Cloud & Local Connection & Disabling Fields
View all 13
Overlays
11
The Basics of Overlays
Getting the Most Out of the Scoreboard Overlay
Starting Lineups
Network Control Panel
Moving and Locking Overlays
View all 11
Video Clips, Instant Replays, and Ads
7
Setting Up and Capturing Instant Replay
Using Video Clips & Playlists
Using BlueFrame's Mid-Roll Ads
Guidelines for Custom Transitions
Downloading and Opening Custom Transitions
View all 7
Picture-in-Picture & Social Media Sharing
5
Using Picture in Picture
Using Picture in Picture with Score Banners
Logging in for Social Media Sharing
Sharing Video Clips & Screenshots
Displaying a Scoreboard from an External Application Source
Troubleshooting
10
Audio/Video Sync Issues in Video Clip
Mac OS Camera & Microphone Privacy Setting Issue
Start Failure due to Network Blockage
Program View Video Not Displaying; Checkboard Showing
Deleting Corrupted or Missing Overlays Instructions (Windows)
View all 10
Remote Truck
4
Streaming with the Remote Truck App
Production Truck Replay & Remote Truck Replay Setup (OVR)
Using Remote Truck as Cameras in Production Truck
Managing your Account with Remote Truck
vCloud
Creating and Managing Broadcasts
20
Creating a broadcast
Viewing your Broadcast Analytics
Understanding your Broadcast Analytics
Uploading a Video to the Archives Section
Downloading Archived Broadcasts From Your Account
View all 20
Widgets, Network Branding, & Content Distribution
7
Updating your Poster and Splash Image
Retrieving Individual Broadcast Embed Code or Links
Setting Custom Intro Videos through Network IDs
Cloud Clipping
Widget Creation, Editing, and Embedding
View all 7
Pay-Per-View and Monetization
7
Pay-Per-View Setup - Individual Broadcast
Pay-Per-View Setup - Tournament or Groups of Broadcasts
Pay-Per-View Setup - Broadcast Downloads
Pay-Per-View Setup - Access Passes
Viewing Purchase History
View all 7
RTMP Information and Syndication
7
Streaming to vCloud via RTMP
Finding RTMP Information for a Broadcast
RTMP Syndicating
RTMP Syndication to Facebook Live, YouTube, or Twitter
Streaming to vCloud via Third-Party Software or Hardware
View all 7
Equipment and Hardware
Capture Devices
5
Multi-Camera Capture Card Recommendations and Setup
Downloading and Updating Capture Card Drivers
Displaying Program Out to Monitor
Using SlingStudio with Production Truck
Downloading and Updating Blackmagic Drivers
Recommended Equipment and Kits
10
Requirements for Production Truck
Wireless Camera Solutions
Cabling - Choosing the Right Video Cable
Equipment Recommendation - One Camera Setup
Equipment Recommendation - Four Camera Setup
View all 10
Troubleshooting
3
Blackmagic Device Troubleshooting
Magewell Device Troubleshooting
Audio Mixer Troubleshooting
Network Troubleshooting
Internet Speed, QOS, and Port Openings
3
Network Quality of Service Settings and Requirements
Air Card and Hotspot Data Usage
General Network Troubleshooting