Below are the steps needed to watch a Pay-Per-View broadcast on BlueFrame Television and Mobile applications. In the images below we are using Roku and iOS, however the process is the same on other devices.


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Accessing via Television (OTT) Apps

Select the broadcast you want to watch within the App. If it is a pay-per-view broadcast it will bring you to a page that provides a website you need to go to, on a separate device (such as a mobile device or computer), as well as a code to enter once at that URL. 



Visit that webpage on another device, such as a phone, computer, or tablet. You can also visit the following site in order to enter that code: Pay-Per-View Account Authorization.  When you visit that webpage it will ask for your code. Enter It. 



When you press submit it will prompt you the options to Purchase Access or Already Purchased? Login To Access.

  • If you already have an account and have purchased access click Login To Access. Then login to the account you initially used to purchase. 
  • If you haven't created an account or need to purchase access click Purchase Access. From there you can create an account, login with that account, and purchase access with a credit card. For more information on this process, please see the Purchasing Access, section below. 



Once all billing information is submitted or you have logged back in, you will receive an Order Successful screen. All you will need to do is select Watch Broadcast.



After you have purchased access and logged in to the app, your app will automatically start playing the broadcast within a few seconds. 

Purchasing Access

Once you access the website and enter the code on a separate device, you will need to purchase access. Click on the Purchase Access button.



A new window will appear asking you to login to our purchasing system. You can login with your Facebook account, your Google account, or create a separate login for purchases with our system. 


Note: When logging in again to access a purchase at a later time, you MUST login with the account you utilized to purchase initially, whether that was through our login, your Facebook account, your Google account, or your Apple account. 



Your video may have more than one purchase option available -- for example, you may be allowed to purchase a recurring subscription for that particular organization. If so, choose one of the purchase options and click the Next button to proceed to the billing information page.



You will then be asked to enter in a new credit card, or if you have made a purchase with us before and selected Remember Credit Card, you can select from the previous card. 



Now, you will be asked to enter in your billing information (including credit card information). You may also be asked to select the team you are supporting from a dropdown menu.


Note: If you believe you will be making future purchases with BlueFrame, you can select the Remember Credit Card button in order for your credit card information to be saved. 



Once you have confirmed your billing information, selected and agreed to the terms of use, click on the Submit button to be taken to the Order Successful screen. 



On the Order Successful page, it will indicate that an email will be sent to you regarding your purchase. In the bottom right hand corner, you will then select Watch Broadcast, and the content will begin playing within a few seconds on your television application. 



Mobile Apps

Below are the steps needed to watch a Pay-Per-View broadcast on BlueFrame mobile applications. In the images below we are using an Apple device, however the process is the same on other devices.


You must have already purchased access in order to login and view broadcasts on apps, please purchase via a browser.

After purchasing via a browser, open up the BlueFrame managed application you are attempting to view on. Navigate up to the menu bar in the upper left hand corner of the app. 



From the menu bar, select the Login option. 



You will then be taken to a screen asking you to Please login, select the Login button below. 



You will then be taken to a login screen similar to the one you used to initially login and purchase in your browser. 


Login with the credentials you used to initially purchased. If you logged in and purchased via a generic BlueFrame account, login with your email and password. If you initially logged in and purchased via Facebook, Google, or Apple, select that option and login. 


You MUST login with the same account you used to originally purchase, whether this was logging in via a generic, Facebook, Google, or Apple ID account.



Once logged in, you will then be returned to the app and the account you logged in with will be displayed there. 



You can then navigate back into the app and attempt to access your purchased broadcasts!


If you have any additional questions, contact our support team by clicking 'New Support Ticket' at the top of this page.


**Note: For Muscovision Broadcast go to: https://vcloud.muscovision.com/broadcast/authcode