Question -


Do you recommend a program that can pull live scores and timing from the game scoreboard? Are programs like this compatible with Blue Frame?


Answer -


We recommend Scorebot devices from Sportzcast. The URL is http://sportzcast.us/scorebot/. Mention that we sent you!


 


Question -


In PT, is it possible to send only my graphics as a program output?


 Answer -


On Mac Production Truck there is an Overlay Output feature in the AV Settings. This will pass just the overlays through NDI or another output device to a secondary setup.


 


Question -


What are the dimensions for the background graphic for the widget on the portal page? 


Answer -


The dimensions for background are around 2000x2000 with either PNG or JPG compression. Needs to be less than 1MB.


 


Question - 


Is BlueFrame's streaming service compatible with a TriCaster system or other production solutions? 


Answer -


Yes, we have customers using TriCaster in several ways. Some use it to capture the incoming video, and then send it into Production Truck where graphics, Instant Replay, social media highlights, and streaming are added. For other customers, the graphics from Production Truck are put into an NDI output stream that TriCaster ingests for layering in the program output over the video. 


Still other customers use their existing TriCaster workflows for production and then push RTMP to vCloud, where adaptive bitrate transcoding and delivery is managed.


 


Question -


Can we cut to another camera angle during a replay? Or does it just have to be one camera during a replay


Answer - 


When you set up your cameras for replay you can choose up to 4 cameras to capture replay. When you click the Capture Replay button it will capture video from all the cameras you have setup. There is also a Live Output option, this will capture up to 60 seconds of whatever you were streaming live. This includes any camera cuts, overlays, and audio.


You can only play one replay angle before coming back to live video. You would need to combine the clips by using the Playlist Builder in Production Truck to play one directly after the other.


 


 If you have any additional questions, contact our support team by calling (855) 812-2740 or clicking 'New Support Ticket' at the top of this page.