Below are the steps to accessing analytics for a single or multiple broadcast and what each analytic indicates. 

Note: For information on how to interpret your broadcast analytics view our Understanding your Broadcast Analytics Help Article.




Analytics for a Single Broadcast

Firstly, you will need to login to vCloud. Go to the following link and login with your credentials: vcloud.blueframetech.com 


Navigate to the Broadcast Grid page under Produce.



You can then use the filters at the top to filter to any of the fields available. For example, you can filter by Section (Sport), Date, etc.


To view Archived broadcast, navigate under the Status option and change it to Archived


After you make each change, select the Update Filter open to have it apply and the broadcasts below will then reflect that. 



Then find the broadcast you wish to see analytics for, and select the bar graph icon off to the right. 




You will receive a screen with multiple analytics.



Your most important viewership analytics can be seen at the top. In order to determine the amount of viewers who viewed the broadcast, please take a look at Unique Plays.


By default it will show combined viewership as the broadcast was live and archived, but you can toggle between the three viewers in the center. 



If the broadcast is live, you can see your total number of viewers. 



Scrolling down further, you can see viewership analytics for specific platforms, such as Apple vs. Android devices. There are multiple pages so be you can navigate through them. Additionally, its broken down by if it was viewed when live or archived. 


Finally, the pie chart to the right, breaks down if viewers watched while the broadcast was live vs. archived. 



Analytics for Multiple Broadcasts

Firstly, you will need to login to vCloud. Go to the following link and login with your credentials: vcloud.blueframetech.com 


Navigate to the Broadcast Grid page under Produce.



You can then use the filters at the top to filter to any of the fields available. For example, you can filter by Section (Sport), Date, etc.


To view Archived broadcast, navigate under the Status option and change it to Archived


After you make each change, select the Update Filter open to have it apply and the broadcasts below will then reflect that. 



Note: Click Update Filter after you have changed any drop down or fields on the broadcast grid. If you do not click Update Filter no changes will be made to your current view!


Once you have filtered your broadcasts as desired, click on the bar graph icon in the upper right hand corner of the Broadcast Grid.




You will then see combined viewership analytics for all the broadcasts you selected at the top. It will then breakdown the analytics for each broadcasts below. 


If any of the broadcasts are live, you can see their current viewers below. 



If you scroll further down, you can see viewership numbers for reach broadcast broken down. 

Finally, if you wish to download a copy of these stats, you can select the Export to CSV option.



It will then download a CSV to your computer. 


Upon opening the file, your analytics will appear on your screen. It should look like the following image.



If you have any additional questions, contact our support team by calling (859)-215-7979 or clicking 'New Support Ticket' at the top of this page.