Scheduling a broadcast and finding RTMP information
Firstly, you will need to login to vCloud. Go to the following link and login with your credentials: vcloud.blueframetech.com
Navigate to the Broadcast Grid page under Produce.
Note: If you have multiple sites, the broadcast will be created under whichever site you have selected at the top of vCloud.
This page will show you all of your broadcast. To create a new one, we will hit Operations in the top right, and then Create Broadcast.
This form give us the information for your broadcast. You will want to fill in what section it is, give it a title, and then tell us what time it will be (If you are not in the Eastern time zone, please make sure to select the correct time). These three categories, in addition to contact information which is autofilled based on your account, are the only ones required by vCloud. For more information on each field:
Section - this is the category that your broadcast will fall under, this is typically the sport being played.
Title - Broadcast title or name of the event. This will help your viewers find the correct broadcast to view.
Broadcast Date & Time - this is the date and time your viewers can expect the live-stream to start. You can begin to stream up to an hour before the broadcast time.
Navigate down to the Alternate Sources option and from the dropdown, select RTMP.
Then navigate to the bottom of the page and click Create.
Once the broadcast has been created, you can go back to the Broadcast Grid page, via Produce, and click on the i icon to see the Broadcast Details page.
This is where you will find your RTMP information and where you can watch the video player when you go live.
The RTMP information that you will input into your encoder can be found beneath the Source tab.
Depending on the streaming software you are utilizing will determine which information you need. Some Broadcasting software may reference these as different terms.
Below is an EXAMPLE of how this RTMP may appear. Your RTMP information is different for each stream:
Stream ID: bivpjzyz?t=733f&i=1
Not seeing your RTMP Information?
If a broadcast is not displaying RTMP information, you can update the broadcast to display it. In order to update a broadcast, navigate up to Operations, then Update this Broadcast.
Now, navigate down to Alternative Sources (RTMP, RTSP, etc.), select Push Sourceand select RTMP from the dropdown. Then navigate down and select Save. With this new setting enabled, you will see the RTMP information on the Broadcast Details page.
Enabling a Test Mode option on a RTMP broadcast.
Due to the way streaming via RTMP functions when you begin sending via RTMP your broadcast will be live. If you wish to send a test stream to the same broadcast's RTMP information you can do so.
With your Broadcast's RTMP information, to start a stream in test mode append &tm=1 to the end of your stream key/name or full RTMP URL
In the below example, we have added &tm=1 into the Broadcast's Stream Key.
You can then see we have copy-and-pasted this into popular streaming application OBS in the below example.
Once you begin streaming to that broadcast via RTMP, it will show up as Testing in vCloud and cannot be seen by the public.
In order for the broadcast to then go live, you will need to stop the stream in your encoder/software and remove the &tm=1 from the Stream Key or Full RTMP URL and then send the stream live again.
Below again is an example in OBS of that part of the Stream Key being removed.
Once you send that stream live again in your encoder/software, you can then see that broadcast live on vCloud and it can be seen by your viewers.
If you have any questions, issues or things to add to this article you can call us at our support phone number at 859-215-7979 or email us at firstname.lastname@example.org.