Using the Purchase History tool you can see all purchases done through your site, from all your broadcasts. Also if you are a customer admin, you can see the purchase history for all broadcast across your various accounts. 


Note: for information on viewing purchase history of a specific broadcast, please see: Broadcast Purchase History


Site Purchase History

You can go to your Admin page on vCloud, then click scroll down under Reports. Select the Purchase History for Site.



If you are not seeing the correct site displayed or have multiple sites associated with your account, select the proper site in the dropdown by typing it in at the top of the page. 


Then navigate down to Reports



Once you’ve clicked this, you will be taken to the Purchase History page. The Purchase History page by default shows all the purchases associated with your site, but it can be sorted and filtered by status, mode, order number, access type, name, email, amount, and date.


There is also a Download CSV option available, which will allow you to download a spreadsheet of your filtered (or unfiltered) purchases.



Customer Purchase History

You can go to your Admin page on vCloud, then click scroll down under Reports. Select the Purchase History for Customer.



Once you’ve clicked this, you will be taken to the Purchase History page. The Purchase History page by default shows ALL purchases for the sites in that customer, but it can be sorted and filtered by status, mode, order number, access type, name, email, amount, and date.


There is also a Download CSV option available, which will allow you to download a spreadsheet of your filtered (or unfiltered) purchases.



If you have any additional questions, contact our support team by calling (859)-215-7979 or clicking 'New Support Ticket' at the top of this page.