You've begun to create your broadcasts and deliver them to your own website. Congratulations! You're doing great. However, you're probably wondering, "Can I can change that beautiful BlueFrame logo thumbnail that pops up before anyone clicks the play button on my broadcasts? I would really like it to be my own custom logo." 

The answer to your question is, YES. And it's easy. Below are the steps to updating your poster and splash image, additionally below is where each one will show up!

Poster - your poster image shows up as the thumbnail for your broadcasts and when the player first loads your content. 

Splash Image - your splash image shows up when if there are interruptions during ad breaks. 

Size Recommendation - we typically recommend the size of these images to be 1280 x 720

Updating a Poster image for an individual broadcast

Navigate to the Broadcast Grid page under Produce.

Then navigate to the Update Broadcast page, using the Pencil icon, for the specific broadcast.

Now that you are on the Update Broadcast screen, scroll down to Settings, and then scroll down to General.

Next you will click the Upload a File button, and insert an image from your computer.

Lastly click save at the bottom of the broadcast editing page. 

Updating a Poster image for an entire site 

From vCloud's homepage, scroll down under Account and then select Site Settings for "Your Site".


Now that you are on the Update Site screen, scroll down to Settings, and then scroll down to General.

Under Poster and Splash image, click Upload a File and select the file on your computer. 

Lastly click Save at the bottom page. 

If you have any additional questions, contact our support team by calling (859)-215-7979 or clicking 'New Support Ticket' at the top of this page.