Blackmagic Drivers are required in order for Production Truck to utilize Blackmagic Drivers, such as the Blackmagic UltraStudio Mini Recorder. You can download these drivers from within Production Truck or from the Blackmagic website. Additionally, your drivers need to be kept up to date for them to work properly. 


NOTE: Before starting be sure to unplug your capture device


TABLE OF CONTENTS


Downloading Blackmagic Drivers from Production Truck

Blackmagic Drivers can be directly downloaded from within Production Truck. Navigate up to the toolbar at the top of your Mac and navigate to Help. Then Select Download Links and then Blackmagic Drivers





This will then start the Blackmagic Drivers downloading to your computer. 


Downloading Blackmagic Drivers from the Blackmagic Website

In your internet browser go to www.BlackMagicDesign.com. Then, go to the Support Page. The link is at the top of the page. 





On the Support Page, scroll down until you see Latest Downloads on the left hand side. You DO NOT need select your device. Find the newest version of Desktop Video. Then click the Operating System that your computer uses. (Windows or Mac)



This will open a registration window. If you'd like you can register your device, OR just click Download Only in the bottom left corner of the window. This will begin your download. 





Installing Desktop Video Setup

Once the download is complete open it from your downloads folder to unzip the folder. This will open a file called "Blackmagic_Desktop_Video_xx.x.dmg", with the appropriate version number. Double click this file. 


A window will open up that will include the installer. It is a green icon titled "Install Desktop Video xx.x", double click this. You will now see the installation window. Follow the prompts to navigate through the standard install process. You will be asked for the password of the computer administrator. 


Note: We would recommend running the uninstaller if you already have a version of Blackmagic Desktop Video installed on your computer. 






After you've gone through the installation process it'll prompt you to restart the computer. Restart your computer. While the computer is restarting you can plug your device in. 


After your computer restarts and you've plugged your device(s) back in you may be prompted to perform a firmware update for your device. Always be sure to do it. 


Additionally, under your Mac System Preferences, then Security & Privacy, you may need to allow the Desktop Video Setup in order for the installation/changes to take affect. 



You're Blackmagic drivers are now up to date! 


You may need to go into your System Preferences then, Blackmagic Desktop Video to make sure your input format is correct.


Further Troubleshooting: If Production Truck detects the device(s) and they show up under the source drop down but there is no video, check all of your video formats between your camera, Desktop Video Drivers, and in Production Truck. Also, check to make sure your camera is set to output the video through the correct channels (HDMI, SDI).


Installing Blackmagic Drivers on Apple M1 Chip

Due to changes with the M1 chip, Blackmagic Drivers must be installed in a particular manner. Attempting to install the Blackmagic Drivers in the traditional manner will result in devices being unusable. 


Unsure if your computer contains an M1 chip? Check by navigating up to the Apple logo in the upper left and selecting About this Mac


Then under the Chip area, you will see the Apple M1 listed. 



Please note that the following are a list of Blackmagic devices that are compatible with M1 chip that we see frequent use with our services and software, older Blackmagic models like the Mini Recorder or Mini Monitor, are no longer compatible. 


Current Supported Blackmagic Devices 



Change MacOS Security Settings

On the Mac with Apple silicon, choose Apple menu and choose Shut Down.



Press and hold the power button until you see “Loading startup options”. Click Options, then click Continue.



If requested, enter the password for an administrator account. Your Mac opens in Recovery mode. In macOS Recovery, choose Utilities > Startup Security Utility at the top of the MacOS.



Select the startup disk you want to use to set the security policy. If the disk is encrypted with FileVault, click Unlock, enter the password, then click Unlock.


Click Security Policy.


Reduced Security: Allows any version of signed operating system software ever trusted by Apple to run.


If necessary, select Reduced Security, enter your administrator username and password, then do one of the following:

  • Select the “Allow user management of kernel extensions from identified developers” tickbox to allow installation of software that uses legacy kernel extensions.
  • Select the “Allow remote management of kernel extensions and automatic software updates” tickbox to authorise remote management of legacy kernel extensions and software updates using an MDM solution.



Click OK.


Restart your Mac for the changes to take effect. 


Download Blackmagic Drivers

In your internet browser go to www.BlackMagicDesign.com. Then, go to the Support Page. The link is at the top of the page. 





On the Support Page, scroll down until you see Latest Downloads on the left hand side. You DO NOT need select your device. Find the newest version of Desktop Video (MUST be atleast Desktop Video 12.0). 



This will open a registration window. If you'd like you can register your device, OR just click Download Only in the bottom left corner of the window. This will begin your download. 



Once the download is complete open it from your downloads folder to unzip the folder. This will open a file called "Blackmagic_Desktop_Video_xx.x.dmg", with the appropriate version number. Double click this file. 



A window will open up that will include the installer. It is a green icon titled "Install Desktop Video xx.x", double click this. You will now see the installation window. Follow the prompts to navigate through the standard install process. You will be asked for the password of the computer administrator. 


Note: We would recommend running the uninstaller if you already have a version of Blackmagic Desktop Video installed on your computer. 



After you've gone through the installation process it'll prompt you to restart the computer. Restart your computer. While the computer is restarting you can plug your device in. 


After your computer restarts and you've plugged your device(s) back in you may be prompted to perform a firmware update for your device. Always be sure to do it. 


Additionally, under your Mac System Preferences, then Security & Privacy, you may need to allow the Desktop Video Setup in order for the installation/changes to take affect. 


You're Blackmagic drivers are now up to date! 


If you have any additional questions, contact our support team by calling (859)-215-7979 or clicking 'New Support Ticket' at the top of this page.