The highest quality settings currently capable of being streamed from Production Truck are 1080p at 60 fps. This is the highest quality most streaming services and hardware are capable of handling. We'll go over the correct settings in order to get to these settings.
Note: Please ensure that your computer meets the recommend hardware capabilities to stream in this format, otherwise your performance maybe affected.
First, ensure that your camera is capable of outputting in a 1920x1080p format with 60 frames-per-second. We would recommend looking up your camera online, looking into it's settings, or reviewing its manual to see if it has this capability.
Second, ensure that your capture device is capable of capturing at this format. We would recommend looking up your camera online, looking into it's settings, or reviewing its software to see if it has this capability. Some capture devices that do have this capability are the Blackmagic Recorder 3G.
Once you have determined that both your camera and capture card are capable, connect your capture device, and open Production Truck. Select the device as the camera source.
Under the Format option, ensure that it is set to 1080p at 59.94 or 60. Some devices display 60 fps at 59.94 but they are equivalent.
Now we want to ensure that Production Truck will output at those maximum settings. Click on the gear icon in the center of Production Truck and navigate over to the Advanced tab.
If it is not already unchecked, then uncheck the Automatic Configuration setting. Then navigate down and increase the Max Resolution setting to 1920 x 1080. Also increase the Max Frame Rate setting to 60.
You can then close this window. Production Truck will save these settings.
At the bottom of Production Truck you can see Production Truck's current output settings. It will list the resolution and the fps. From the screenshot below, we are streaming at 1920x1080 and with 30 fps.
If you have any additional questions, contact our support team by calling (859)-215-7979 or clicking 'New Support Ticket' at the top of this page.